Products

SALESFORCE.COM LICENSES

Which is the right cloud for your business model?

Salesforce offers various products and license types suited for different client needs. We know it is not an easy choice and we can help you to make the right decision. Contact us and one of our experts will help you.

Sales Cloud
Sales Cloud is a fully customizable product and a module of Salesforce.com platform. It will help you to manage your leads, accounts, contacts, opportunities, quotes, price books with products and many other. It brings all the customer information together alongside with customer service, marketing and business analytics providing businesses with 360-degree overview of their customers.

Why Sales Cloud?

Successfully implemented Sales Cloud contributes to increase in sales productivity (+38%), lead conversion rate (+32%), sales revenues (+28%) and win rate (+26).

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Which Sales Cloud?

There are five versions of Sales Cloud on a per user, per month basis from the lowest to the highest: Essentials, Professional, Enterprise and Unlimited. Our expert will assist you with the choice of the edition suiting your business best.

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Service Cloud
Service Cloud is a module of Salesforce.com platform dedicated to customer service. It empowers agents on the path to customer success with smarter, faster service tools and support of your customers at any time and from any location. Agents work with a convenient console that presents all key information about the customers. Service Cloud integrates all communication channels including website, email, live chat, social media and other.

Why Service Cloud?

Companies that implemented Service Cloud admitted that it led to 40% increase in agent productivity, 41% faster first contact resolution and 34% increase in customer retention.

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Which Service Cloud?

You can choose from the three editions of Service Cloud: Professional, Enterprise and Unlimited.

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Pardot Marketing
Pardot is a module of Salesforce.com that automates marketing tasks and processes. As your business grows you collect more and more leads and deal with more customers. Pardot structures and automates processes of lead tracking and nurturing. Pardot tracking can record prospect’s visits to individual pages, clicks on newsletter or conversions on landing pages.

Why Pardot?

Pardot B2B marketing automation by Salesforce helps marketers create more leads, generate more pipeline, and empower sales to close more deals.

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Which Pardot?

Pardot is integrated with other Salesforce modules giving you entire overview of customer journey from lead generation to post sales activites. There are three editions of Pardot: Standard, Pro and Ultimate.

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Community Cloud
Community Cloud is a module of Salesforce.com that connects you with your customers, partners and employees. You can build a community for everyone who is critical to your business ecosystem, from agencies, vendors, and suppliers, to A Customer Community helps customers help themselves and each other and help agents to focus on other complex issues. An Employee Community enables your employee to find the relevant information they need to stay productive. A Partner Community connects various stakeholders involved in the sales process to increase sales. Partners can find important information, create leads or update other records on their own.

Why Community Cloud

With communities you can enable customer self-service, extend business processes, and build deeper customer relationships. Increase sales through resellers, distributors, agencies, and brokers. Drive employee productivity and engagement across your organization.

Companies who implemented Community Cloud reported 45% of increase in customer satisfaction.

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Which Community Cloud?

Choose between customer, partner and employee communities.

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Salesforce Platform
Platform licenses enable you to build any application from scratch on the platform without paying for standard features that you not necessarily need to meet you business objectives. These licenses are suited ideally for HR, Finance, IT and other back office processes that you would like to have integrated into Salesforce.

Why Platform?

You can simply extend your Sales or Customer Service solution without the need to invest into addtional systems from other vendors.

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Which Platform?

You can choose between Employee Apps Starter, Employee Apps Plus, Heroku Enterprise Starter, Platform Unlimited.

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DEMO SIGN UP

If you would like to see Salesforce in more detail sign up for a free demo and one of our experts will be in touch with you soon to schedule a meeting or a webinar.

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System audit

Nubilum IT offers also so called ‘health-check’ of your Salesforce instance to bridge any gaps between system functionalities and business processes that increases operational efficiency of your org. We will run both functional and technical review with a help of our best practices, methodologies and dedicated IT tools.

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